Rehab in Arizona and your privacy
What we collect when you contact us
When you call about addiction rehab in Arizona, we ask for your first name and a phone number so we can follow up if the call drops. You may also share your insurance plan and a few details about your situation, but only if you choose to. We do not ask for your Social Security number, financial account numbers, or medical records.
Our website does not collect health information automatically. We use basic cookies to see how people find us, but those cookies do not identify you personally. If you fill out a web form, we collect only the fields you fill in.
Why we ask for those details
We ask about insurance and your situation so we can tell you which of the 433 SAMHSA-listed facilities in Arizona might fit your needs. For example, if you have Medicaid, we can point you to providers that accept it. If you are calling about yourself or someone else, that context helps us narrow the list.
We do not use your information for marketing. We do not sell it. We use it only to help you understand your options for addiction rehab in Arizona and to connect you with care if you ask.
When we share your information
Your name, phone number, and insurance details go to a treatment provider only at your request, when you ask us to make the connection. We check with you first that sharing is what you want. Nobody else receives your information from us, and we never pass it along for any other reason.
Should you choose not to be connected, nothing about you gets shared. You are welcome to call, ask your questions, and stay anonymous if that feels better. Using the helpline costs nothing, keeps your privacy, and binds you to nothing.
Call recording and record keeping
We record calls for quality and training purposes. At the start of each call, we tell you if the call is being recorded and how to opt out. If you prefer not to be recorded, you can say so and we will continue without recording.
We keep call notes and recordings for up to 12 months, then delete them. We keep web form submissions for up to 12 months as well. If you ask us to delete your information sooner, we will do so unless we are required by law to keep it.
We never sell your health information
We do not sell your health information. We do not rent it, trade it, or share it with advertisers. The only time we share your information is when you ask us to connect you with a treatment provider.
We follow applicable privacy laws, including those that protect health information. If you have concerns about how your information is handled, you can contact us using the details below.
How to reach us about your privacy
If you have questions about this privacy notice or want to see, correct, or delete your information, email us at privacy@example.com. You can also write to us at the address on our contact page. We respond to privacy requests within 30 days.
This notice may change. When it does, we will post the new version on this page and update the date. This notice was last updated on November 1, 2026.